Yes, our free pick-up service is available at non-airport locations and during normal business hours. To schedule your pick up time or make additional arrangements, please call you local rental office directly. Once picked up and back at the office, a friendly rental representative will complete your paper work and have you on the road in no time.
Please note:
Since you rented at an airport location, we can extend this reservation for you in no time. In order to do so, please call our customer service specialists are here to help!
Please note:
Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.
Great news! There is generally a 29 minute grace period for daily rentals.
If the vehicle is returned within 2 ½ hours of the time it was rented on a subsequent day, additional hourly charges will apply. Hourly charges for your location and rental can be found on your rental contract.
If you return the vehicle 2 ½ hours or more from the time it was rented on a subsequent day, you will be charged for an additional day of rental.
Please Note: A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a branch is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.
Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.
Reservations can be made online through our website, by calling our customer service hotline, or by visiting one of our rental locations in person.
A reservation cancellation fee pre-determined by the company may apply if you cancel your reservation.
No fee shall apply if the cancellation is made at least seven days prior to the date of pick-up. The cancellation fee shall apply for those made six days or less prior to the date of pick-up.
The rental fee is determined in accordance with the model of the vehicle and the length of the rental period. If the user has requested any additional options, accessories, compensation package, or other services, the applicable costs will be added to the basic fee accordingly.
Yes. We generally require payment by credit card, but if the reservation is made in advance, we allow payment in cash at the rental station where the vehicle is to be picked up. You will be required to pay by credit card if you rent a car from a rental station without a reservation.
Yes. We offer a diverse fleet of vehicles with automation transmission, including economy cars, compact cars, SUVs, luxury cars, and more to suit various needs and preferences.
Yes. For midterm cancellations, please contact the rental station from where you picked up the vehicle before returning home. Half of the refund for the unused period will be deducted as the midterm cancellation fee, and the remainder will be refunded.
Experience the ease and convenience of renting a car with Alberteben Nigeria Limited.
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